Horizon London Window Cleaners is a Data Controller of your information under the General Data Protection Regulation (GDPR).
We collect and use customer data — such as names, addresses, phone numbers, and service details — only as necessary to run and deliver our window cleaning services. This may include scheduling jobs, contacting you about appointments, or sending invoices. Some of this data may be shared with trusted contractors who carry out work on our behalf. Our legal basis for collecting and using this data depends on the context and includes:
We retain customer data for as long as necessary to maintain an ongoing service relationship. This may include keeping contact records for repeat customers over several years, which helps us provide continuity and a personal touch. We also regularly review our records and delete data that is outdated or no longer needed.
We do not collect more data than necessary, and we never share it with third parties who are not directly related to the provision of our services.
If you'd like to exercise any of your rights, or simply want to know what we hold about you, please contact us at horizonwindowcleaners@gmail.com. We aim to respond within one month, as required by GDPR.
Horizon Window Cleaners follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Horizon Window Cleaners uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read our cookies policy.
Horizon Window Cleaners's Privacy Policy does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Horizon Window Cleaners does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
This Privacy Policy applies to all personal data we collect — whether through our website, over the phone, by email, in person, or during service visits.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.